Introducing the gro online clinic

Technology has revolutionised our lives – the way we work, socialise, shop… the list goes on! It has even changed the ways we look after our health. In the wake of the Covid-19 pandemic, telehealth has become an increasingly normalised way of accessing health services, making them accessible to more people, no matter their location.

Here at Gro, we always want to be at the forefront of innovation, offering our clients the most convenient solutions for addressing hair loss.

Enter the Gro online clinic – a 100% online health service that helps you access prescription hair loss treatments without ever having to leave your home.

 

Why we created the Gro online clinic

Hair loss is a touchy topic. Many people feel embarrassed to bring it up with their loved ones, let alone with a GP. Then there’s the added awkwardness of picking up your hair loss treatment in front of people at a pharmacy!

Good news - our doctors specialise in hair loss, so you can now have that conversation from the comfort of your own home with someone who understands.

The Gro online clinic offers easy access to hair loss advice, diagnoses and medical prescriptions through video consultations with experienced Australian doctors. Then, the treatment is shipped to your door in discrete packaging each month.

All this saves you time – no commute, no need to take time off work, no twiddling your thumbs in the waiting room and no need to visit the pharmacy after. A normal GP visit can take hours off your day - you often end up spending more time sitting in the waiting room than seeing the doctor!

How the online clinic works

Because hair loss is such a sensitive topic, we knew ease of access was fundamental when developing our online clinic. That’s why the process takes place 100% online.

The steps are simple:

1. Online assessment

The first step is to fill in a quick medical questionnaire – it only takes 5 minutes! This ensures you’re eligible for prescription hair loss treatment, as there are some cases where prescription treatment won’t be effective.

2. Doctor’s consultation

The part you came here for! The doctor’s appointment is completely free, takes around 10 minutes and is done over a video call. Please make sure you’re in a quiet location with a good internet connection for your appointment. It’s best to be on the call early to make sure you have time to ask questions!

3. Purchase your treatment online

If the doctor decides to prescribe medication to you, all you need to do is to log in and purchase it online. Then, our partner pharmacy will ship it to your door! Treatments start from as little as $1.50/day.

The monthly subscription model means you’ll always have the treatment you need at hand, but we don’t lock you in with a contract. You can cancel anytime you want! And don’t worry about the neighbours getting a sneak peek, we send all orders in discrete packaging.

4. Ongoing care

It’s not about a one-off visit – we offer continuous care. The Gro team will check up on you down the road to keep track of the state of your mane. If for any reason you’re not happy, our doctors are here to help - sometimes the treatment may need to be adjusted to suit you better.

Why choose the Gro online clinic

We’re here to do one simple thing: we want to help you get hair loss off your mind, so you can focus on the things that really matter. Your passions, relationships, career, family…

We also want to help you find the right solution for you. Our doctors don’t just prescribe hair loss treatment to anyone – they make sure you’re eligible and that it’s the right treatment for you based on your age, gender, symptoms, lifestyle, health information and existing medications.

And wait, there’s more! We’re all about holistic and long-term hair loss solutions, which is why the Gro online clinic comes with many added perks.

VIP membership for all subscribers

All active online clinic subscribers automatically enjoy the benefits of our VIP membership, including:

Subscribing saves money for a hair transplant

At Gro, we offer solutions for all stages of hair loss – this includes microsurgery FUE hair transplants. We know these procedures are a significant investment, which is why any money spent on a subscription to our online clinic will be taken off the price of a future hair transplant.

NOTE: your subscription must remain active the whole time to claim this perk.

Trusted hair loss specialists

We specialise in hair loss and hair loss only. You’re more than a number - we’re all about offering tailored, tried and tested hair loss treatment to suit your needs.

  • Specialists in hair growth only
  • No lock-in contracts – cancel anytime
  • Experienced Australian doctors
  • Discreet & confidential
  • Medically proven treatments
  • 100% online process

Ready to Gro?

We believe that healthcare can be fast and convenient without losing quality.

No more twiddling your thumbs in a hot waiting room, or awkwardly waiting for the pharmacist to put your order together. No need to take time off work or to meet anyone in person – we give you access to hair loss medication 100% online with the help of Australian health experts.

It’s time to have that conversation about hair loss with a doctor who specialises in helping people just like you.

If you’re struggling with hair loss, we strongly encourage you to book into our online clinic and talk about it with one of our doctors. Looking good and feeling good is in your hands, with a little help from a professional.

Skip all the embarrassing parts and get on the right treatment with no waiting around. Start by taking this short quiz.

Get started online now

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Our clinics were previously branded as “DHI Australia” under licence from DHI Hair Care International Pte Ltd, an entity part of the DHI Global Medical Group.
As of 1st May 2020, our clinics are no longer associated or affiliated with the DHI Global Medical Group.
Our clinics, branded as Gro®, now offer a wider selection of high standard hair restoration treatments, online and in-clinic, including the latest techniques in hair transplantation.  


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